Terms and Conditions

Effective Date: 20-05-2025
Website: 

Welcome to Chai and Chill ! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site or placing an order, you agree to the terms outlined below.

1. Use of Our Website

You agree to use our website for lawful purposes only. You must not use our site in any way that could damage, disable, or impair its functionality or interfere with other users.

2. Product Information

We strive to display our tea products as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are 100% accurate, complete, or current. If a product offered is not as described, your sole remedy is to return it unused.

3. Pricing and Payments

All prices are listed in [Currency] and are subject to change without notice. Payment must be completed at the time of purchase. We accept payment using UPI , Debit Card , Credit Card , Net Banking and Cash on delivery (COD).

4. Shipping & Delivery

  • We ship to INDIA.

  • Estimated delivery times are provided at checkout but may vary.

  • We are not responsible for delays caused by shipping carriers or external factors.

5. Returns and Refunds

  • If you are not satisfied with your order, you may request a return within 5 days of delivery.

  • Products must be unopened and in original packaging.

  • Refunds will be issued to the original payment method after the return is processed.

  • To start a return, contact us at Chaiandchilldelightspvtltd@gmail.com.

6. Limitation of Liability

[Your Tea Website Name] is not liable for any indirect, incidental, or consequential damages arising from the use of our website or the consumption of our products. Always consult with a healthcare provider before consuming new teas if you have allergies or medical conditions.

7. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Modifications

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page with the updated date.

9. Contact Us

For any questions or concerns about these Terms, please contact us at:
📧 Email: Chaiandchilldelightspvtltd@gmail.com
📍 Address:  Plot 16 Udyog Kunj HSIIDC Alipur Dist Gurugram 122102