Privacy Policy

Welcome to Chai and Chill Delights ! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.yourteawebsite.com].

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed via secure third-party payment gateways)

b. Non-Personal Information

  • Browser type

  • IP address

  • Pages visited

  • Time spent on our website

  • Device information

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Respond to inquiries and provide customer support

  • Improve our website, products, and user experience

  • Send promotional emails (you can opt-out anytime)

  • Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences

  • Analyze website traffic

  • Offer a personalized browsing experience

You can disable cookies through your browser settings if you prefer.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

  • Service providers (e.g., payment processors, shipping companies)

  • Legal authorities, if required by law

  • Analytics and marketing tools to help us understand our audience

5. Data Security

We take reasonable steps to protect your personal information. All transactions are encrypted and processed through secure gateways. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt-out of marketing emails

  • Withdraw consent (where applicable)

To make a request, email us at Chaiandchilldelightspvtltd@gmail.com

7. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect data from children.

8. Changes to This Policy

We may update this policy occasionally. All changes will be posted on this page with the new effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Chai and Chill Delights
Email: Chaiandchilldelightspvtltd@gmail.com
Phone: 7404016444
Address:  Plot 16 Udyog Kunj HSIIDC Alipur Dist Gurugram ,122102